FAQ
Find answers to common questions about our products, services, and policies.
Need More Help?
Have a question about our products, wholesale program, payments, or professional use? We’re here to help. Contact us and our team will respond as soon as possible.
For wholesale applications, please make sure to include your business information and any required verification details so we can review your request properly.
Yes. V-Element products are crafted with massage therapists, spas, salons, wellness centers, and beauty professionals in mind. Our formulas are designed to feel clean, elevated, and suitable for professional care environments.
Yes. Wholesale pricing is available for approved professionals and businesses. You can complete the Wholesale Apply form, submit your business information, and upload a verification photo. After approval, you can log in to view wholesale pricing.
Our products are made with a clean and mindful approach, and we do not test on animals. For products that contain specific ingredients such as Emu Oil, vegan status may vary by product, so please check each product description carefully.
No. Our products are intended for general wellness and professional care use. They are not intended to diagnose, treat, cure, or prevent any disease.
We currently accept payments through Venmo and Zelle only. Credit card payments are not processed through the website at this time.
Yes. Retail customers can shop directly without applying for membership. Membership approval is only required for wholesale customers who want access to wholesale pricing.
You can complete the Wholesale Apply form with your contact information, business details, and verification photo upload. After your application is reviewed and approved, you will be able to log in and view wholesale pricing.
You can reach us through the Contact page for product questions, wholesale inquiries, order support, or general brand information.
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